Dr. Mohammad Alfagih Hospital is committed to protect the rights of all its E-services users. We hereby commit to keep all critical information and data confidential. The following announcement has been prepared to illustrate the procedures we follow in collecting and publishing information and data.
Collecting and Using Information
Our servers automatically gather the IP addresses of e-services users. The IP address is the number associated with your computer, and it allows other computers connected to the Internet to identify the source of data, in addition to collecting information about the user’s browser and search engine but without identifying the user.
Using the IP address helps us solve any problems arising on our Servers, including statistics about the utilization of the e-services (such as some users, the language of the computer used, etc.). We never permit any party, other than the technical team of hospital e-services, to know your IP address.
Secure Information Transmission
We assure all users that the hospital e-services relies on the highest security standards to protect their information. We work diligently on encrypting information regarded as sensitive (i.e. credit card information), in addition to any data that should be kept confidential, pursuant to legal requirements.
We may save (cookie) files on your computer or similar devices used to enter our e-services when you first visit them. Cookie files are a kind of data that help specify you as a user. They can be used to increase your utilization of the e-services and to better understand needs of the majority of users.
a. Information which is able to personally identify you and which may be provided by you at the time of voluntary registration for the services offered by us or gathered through your use of the E-services (including when you make enquiries through the E-services (Personal Information); and
b. Information which we consider to be Sensitive Personal Information concerning, including or relating to your health and which may include information:
i. About your individual health, including your medical history;
ii. About any disabilities that you may have or have had;
iii. About any healthcare services that are being provided, or have been provided, to you;
iv. Provided by you in connection with the donation, by you of any body part or any bodily substance, or derived from the testing or examination of any body part, or any bodily substance of you; or
v. About you which is collected before, or in the course of, and incidental to, the provision of any healthcare services.
Protecting Personal Information
The Right to Know, Modify or Correct Personal Data
Any user, who has previously provided us with information, has the full right to know, modify or correct their personal information. Changing personal information can be done through the e-services or by sending an email request to [email protected].
Our e-services may ask the users to select their location in order to benefit from the provided services based on geographic location.